Booking Terms and Conditions

Overview

The following conditions apply to all reservations made with Hinterland Boutique Cottages. Reservations over peak periods and special events may be subject to change. Relevant conditions for reservations held over peak and special event periods will be advised at the time of booking.

Reservations

Reservations can be made by the following: via advertising platforms e.g. Bookings.com, Airbnb, by calling us on 0411 651 660 or via email – hello@hinterlandboutiquecottages.com.au. Rates and reservations are subject to availability and may vary throughout the year.

Rates

Rates are subject to availability and may vary throughout the year. All rates are in Australian Dollars (AUD) and are inclusive of GST (Goods and Services Tax).

Check-In

Check-in time is after 2pm unless otherwise stated on your booking or invoice. An additional charge applies should you require an earlier check-in to that stated on your booking; this is subject to availability on the day of your arrival.

Check-Out

Check-out time is 10am unless otherwise stated on your booking or invoice. An additional charge applies should you require a later check-out to that stated on your booking; this is subject to availability on the day of your departure.

Confirmation and Payment

A reservation is confirmed upon receipt of 50% of the total accommodation charge. Any remaining balance is required to be paid within 28 days of your scheduled
arrival date by credit card or electronic funds transfer (EFT).

Cancellation Policy

Reservations may be cancelled 42 days or more prior to your scheduled date of arrival with your deposit returned minus a $250 cancellation fee. If you fail to cancel your reservation 42 days or more prior to your arrival, a charge of 50% of the accommodation total will be incurred or a pro-rata amount if the property can be successfully re-booked. If you cancel your reservation within 28 days of your arrival, a charge of 100% of the accommodation total will be incurred or a pro-rata amount if the property can be successfully re-booked.

Functions / Parties / Events

Functions, Parties or Events are not allowed at Hinterland Boutique Cottages unless you have booked our Elopement Package. The total number of registered guests are only to be onsite at all times. Service personal entering the premises for short periods are exempt such as deliveries, wedding professionals or in-house chefs.

Noise and Conduct

Hinterland Boutique Cottages has a strict ‘No Party’ policy. All registered guests must adhere to the noise and conduct guidelines set out below without exception. The person(s) making the reservation are responsible for the orderly conduct of all their guests.

Only the number of guests registered to stay are allowed on the premises at all times

Keep noise to a minimum after 10pm and before 7am

All vehicles must be parked on site and not on the road

Keep the premises and grounds clean and tidy

Any breakages must be reported, and charges may apply

Hinterland Boutique Cottages is a non-smoking residence

No pets allowed

* A penalty charge of at least $250 AUD will apply if Management deems the premises and grounds have not been left in a reasonable state of cleanliness upon
departure or the terms of this agreement have been breached.

Should Management believe the conduct of the registered person(s) and their guests may affect the smooth running of the business, security or reputation, it reserves the right to terminate their stay and require the registered person(s) and their guests to remove their belongings and vacate the premises with immediate effect.

Damage

Any damage caused to Hinterland Boutique Cottages property or fittings during the stay by the person(s) registered or guests of the person(s) registered is the financial responsibility of the person(s) registered and charges may apply.

Hinterland Boutique Cottagesdoes not accept responsibility for the damage and safe keeping of any goods or personal property brought onto the premises before, during or after the stay. It is the responsibility of the guest to arrange adequate insurance to cover such items.

Privacy Policy

Hinterland Boutique Cottages may collect information on a website or elsewhere for the purpose of processing your booking and payment and to provide you with
services. This personal information may also be used to send you future offers and services provided by Hinterland Boutique Cottages. The information collected will not be disclosed, except as required by law.

By placing a booking & paying a deposit, you agree to the set Terms & Conditions above